No. of years of association: 4
We started working with Mangrove Collective, a bespoke furniture design and manufacturing company, in 2018. A group of dedicated and experienced furniture designers founded it in 2015. The company began as a 3–4 person team that outsourced products before opening their own factory within a year of being founded.
Mangrove had plenty of orders and a pipeline, but the challenge was to manufacture them on time and within budget. The processes for ensuring reliable delivery had yet to be established.
We used the following tools for the intervention: Production Flow Management, Job Cards, Costing System, and RACI for R&R. We discovered that the cost of producing goods was significantly higher. By implementing job cards throughout the departments, they were able to record time and material inputs. Within a year, this measure helped to reduce direct manufacturing costs by 25%. The costing system allowed for more accurate pricing quotes.
Clarity and collaboration were achieved by first creating a RACI for the production flow, mapping different roles and then streamlining pre and post orders.